IQ250 problem - stuck camera

Questions, comments and suggestions regarding Phase One IQ4, IQ3, IQ2 and IQ1 series digital camera backs.

IQ250 problem - stuck camera

Postby NNN634662846640277259 » Wed Sep 17, 2014 11:28 am

for the second time since I bought the iq250 back I am having a serios problem -

first the button is pressed but the camera won't take the photo

then even after refreshing - batteries , CF card , re attaching lens and back - the shutter of the 645 DF+ remains up and does not go down.

and then the camera is "paralised"

for the first time I had to send the back to Denmark but they said it had a firmware update ( which I did myself)

now for the second time I am a little out of answers

also there is and icon in the viewfinder that looks like this - -u-

( needless to say the camera works fine with other digital backs and lenses , the problem is in the back )

(almost every photoshoot day comes with its errors and malfunctions ... )
NNN634662846640277259
 
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Re: IQ250 problem - stuck camera

Postby Drew » Mon Sep 22, 2014 9:39 pm

Can't say we've ever seen the same.
There are quite a few details that are missing here and a lot of tests we can do to narrow it down.

Contact support and we'll get into it.
Drew
Crew
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Location: Copenhagen, DK / NY, NY


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