Drew wrote:Camera support is as much up to the Manufacture as it is Phase One.
If Panasonic provides us with a GM1 to review we can begin investigating for support.
ChrisM wrote:Why not set up relations with a camera store to get new bodies on loan for a week or so?
Peter wrote:Hello there
I have to take the posts by Chris and Drew at face value. In summary PO and Cap1 seem to struggle more often than not in keeping their camera and lens profile portfolio up to date.
Disappointment and frustration all round. So how does DxO do it so well?
I'm tired of nagging. I regret (no I don't) that I have taken Cap1 off my computer. Time to move on.
I wish you all well.
Peter
Peter wrote:Disappointment and frustration all round. So how does DxO do it so well?
Keith Reeder wrote:Peter wrote:Disappointment and frustration all round. So how does DxO do it so well?
It's simple supply and demand - as I've pointed out numerous times on the DxO forum, too.
Keith Reeder wrote:Peter wrote:Disappointment and frustration all round. So how does DxO do it so well?
Newsflash: it doesn't. You see "is camera x ever going to be supported..?" posts on the DxO forum too. Do a search for the word "niche" on the forum and you'll see exactly what I mean.
The recurring theme there - and here - is that the cameras that take time are low volume/low sale pieces from one of the smaller players in the camera world.
Remember too that DxO doesn't have its own range of cameras to support.
As to the software itself (and I speak as an owner/user of Optics Pro), it's extremely feature-poor in comparison to Capture One Pro, in addition to being desperately weak in some significant IQ terms, like highlight recovery.
Funny though; being a Canon user, I've never, ever had to wait for camera support in Capture One; and as an aside, Phase One beat Adobe/Lightroom hands-down with Nikon D4S support.
Do the sums. If you choose to use a "niche" camera, waiting for third party Raw support is a price you might have to pay.
Regardless of the converter.
It's simple supply and demand - as I've pointed out numerous times on the DxO forum, too.
ChrisM wrote:Keith, read the promotion info for CO1 on the Phase one website. There is no disclaimer of any sorts with regards to support on demand or any such thing
CO1 is a professional product
Keith Reeder wrote:ChrisM wrote:Keith, read the promotion info for CO1 on the Phase one website. There is no disclaimer of any sorts with regards to support on demand or any such thing
Nor is there on anyone else's website - including the Optics Pro website.
Seriously, Chris - this is such a basic, obvious, common-sense point, that I'm appalled at the notion that anyone would expect (much less need) it to be spelled out in black and white.CO1 is a professional product
Lots of pros using the Panny, then?
Seems to me that pros aren't complaining about the lack of support for their cameras...
jknights wrote:Also I dislike the attitude of DxO and Adobe to their customers, it is almost as bad as Corel.
Keith Reeder wrote:It is what it is, Chris.
There are, as I see it, two "likely" (I use the word in its loosest sense) reasons why a given Raw converter is slow to provide support for a niche camera.
Either:or
- there's some hidden agenda and an agreed policy of deliberately delaying support purely out of spite, malice or "other" (I read just yesterday on the Adobe Lr forum that the lack of Linux support was some grand, evil scheme involving Adobe, Microsoft and Apple, to keep down "enlightened" Linux users and their choice of OS!), never mind that this would drive away users and lose the software company income;
So, conspiracy theory, or simple economics?
- they're doing their best to maximise limited development resources, which necessarily means putting those resources where they'll benefit most users of the software - which by extension, maximises benefit to the company and its shareholders.
I know which one I'm picking...
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