Your subscription is about to expire.

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO For Sony / Fujifilm, Capture One DB and Capture One Express For Sony / For Fujifilm 12.x for Windows

Your subscription is about to expire.

Postby shaibn » Tue Feb 12, 2019 7:06 am

Hello,

A month before it expires, this pop-up opens every time I open Capture One. Please, make it stop.

Image
shaibn
 
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Re: Your subscription is about to expire.

Postby IanS » Tue Feb 12, 2019 11:16 am

shaibn wrote:Hello,

A month before it expires, this pop-up opens every time I open Capture One. Please, make it stop.

Image


They are trying to prevent charging you for a subscription that you may no longer require. I can't see what to complain about. If they automatically charged you, without warning you, that would be a different issue.

Ian
IanS
 
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Re: Your subscription is about to expire.

Postby shaibn » Tue Feb 12, 2019 12:14 pm

It's extremely annoying to get that popup, each and every time I open Capture One, for a whole month... without even the option of asking the software not to see this again ... once was fine, I don't need to see the popup every time I open the software.
shaibn
 
Posts: 3
Joined: Sat Aug 11, 2018 10:14 am

Re: Your subscription is about to expire.

Postby SFA » Tue Feb 12, 2019 12:36 pm

shaibn wrote:It's extremely annoying to get that popup, each and every time I open Capture One, for a whole month... without even the option of asking the software not to see this again ... once was fine, I don't need to see the popup every time I open the software.


You should make th suggestion that some control should be available using a Support Case in the Support system.

That is the best way to make sure that Phase have recorded your request and that it will be officially considered.


Grant
SFA
 
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Re: Your subscription is about to expire.

Postby shaibn » Tue Feb 12, 2019 5:09 pm

I've done that back in Nov. 2018 ... but I'm not sure they're gonna take it to the next level and actually implement something if no one else has a problem with this pop-up opening every time you open Capture One for a month before the expiration date.
shaibn
 
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Joined: Sat Aug 11, 2018 10:14 am

Re: Your subscription is about to expire.

Postby IanL » Tue Feb 12, 2019 7:15 pm

Never seeing that dialog is just one of the benefits of a perpetual license. :D
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