Capture One 12 continually crashes on import of Fuji files

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Capture One 12 continually crashes on import of Fuji files

Postby NNN635125287683675977 » Wed Dec 19, 2018 4:57 pm

I upgraded from Capture One 11.2. When I launched version 12 (Fuji version) I was able to import RAW files from my Fuji XT2. However when I tried to import files from My XT2 today I keep getting continual crashes on import once the files are selected and I click the import button. I tried importing RAW files from my XT1 and X100F and Capture One 12 crashes again. I tried creating a new catalogue and importing into that one. Still experienced crashes. I opened up my older version of Capture One 11.2 and this imports the files without any problem. Any suggestions please.
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Re: Capture One 12 continually crashes on import of Fuji fil

Postby SFA » Wed Dec 19, 2018 5:25 pm

Open a Support Case if you have not already done so.

I don't have Mac or Fuji so I will leave it to people who have to make further comments.
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Re: Capture One 12 continually crashes on import of Fuji fil

Postby Paul_Steunebrink » Wed Dec 19, 2018 8:10 pm

When you experience crashes, always contact support, no matter which camera the raw files came from.
Best regards,
Paul E. Steunebrink, Image Alchemist (website All about Capture One), Capture One trainer
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