C1 9 Activation

[Jean cg]

Hello,

I'm not able to activate permanently my C1 9 copy. Each time it launches, I have to activate it again

OS : Mac High Sierra on an iMac

2 drives : one internal on which I have deleted (did not solve the problem) C1 and a "work" drive, an external SSD where all my apps are.

Thanks for any help.

John

[Ian3]

Does C1 v9 support High Sierra?

Ian

[Jean cg]

When activated, yes of course.

It's more of an activation configuration problem.

John

[Ian3]

When activated, yes of course.

It's more of an activation configuration problem.

John

In that case I'd suggest contacting Support. (It's just that I don't see High Sierra referred to in the v9.3 release notes.)

Ian

[Jean cg]

OK, I did it, thanks for the advice.

John

[Jean cg]

I got a quick answer from the support service. Great ! Installing the latest version fixed the problem. Case closed.

John

[ben_US]

Also, for anyone else's reference, this KB article: https://www.phaseone.com/en/Search/Article.aspx?articleid=1612&languageid=1