d_e wrote:Support just told me that I must upgrade to C1 9 to get support. I sincerely hope that was a misunderstanding and that P1 will address this problem.
I do hope that Phase One will fix this error message on startup of Capture One 8.3.4. Pro on Windows 10 anniversary edition:
An unknown error occurred.
The application was unable to gather information about the error.
System.NullReferenceException: Object reference not set to an instance of an object at P1.C1.Program.Main()
System.ArgumentException: Value cannot be null
Parameter name: path1
at System.IO.Path.Combine()
at P1.C1.Utilities.ExceptionHandler.HandleExceptionThreadFunc
In other words, there are two defects in the code:
- the exception handler is buggy in triggering an null deref
- the code item is defective in locating whatever "path1" would typically refer to
Support case number 224687.
I suppose everybody should submit a ticket - just copy and paste the description above.