Wacom tablet not working

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO For Sony / Fujifilm, Capture One DB and Capture One Express For Sony / For Fujifilm 12.x for Mac

Re: Wacom tablet not working

Postby Christian Gruner » Wed Jul 10, 2019 7:24 am

This should help you: https://learn.captureone.com/webinars/w ... -one-co11/

It’s a webinar, so don’t be scared of the length.
Christian Gruner
Crew
Crew
 
Posts: 1832
Joined: Fri Nov 30, 2012 9:48 pm
Location: Copenhagen, Denmark

Re: Wacom tablet not working

Postby MikeKG » Mon Aug 05, 2019 7:07 pm

Really that's all you got I know how to use the thing its C1 thats screwing it up
User avatar
MikeKG
 
Posts: 37
Joined: Mon Oct 27, 2014 4:11 am

Re: Wacom tablet not working

Postby Keith Reeder » Mon Aug 05, 2019 7:57 pm

MikeKG wrote:Really that's all you got I know how to use the thing its C1 thats screwing it up

Yeah, that's the way to encourage people to help you, Mike...
Keith Reeder
 
Posts: 1241
Joined: Mon Sep 29, 2008 7:43 pm
Location: Blyth, NE England

Re: Wacom tablet not working

Postby Keith Reeder » Mon Aug 05, 2019 7:58 pm

MikeKG wrote:I am disappointed in Phaseone for not addressing this very important issue

Probably because it's only actually important to a very small subset of Capture One users...

Phase One is under no obligation to support each and every peripheral that a user might elect to plug into his computer.
Keith Reeder
 
Posts: 1241
Joined: Mon Sep 29, 2008 7:43 pm
Location: Blyth, NE England

Re: Wacom tablet not working

Postby Keith Reeder » Mon Aug 05, 2019 8:02 pm

MikeKG wrote:Wacom works fine in Light Room

Both of the posts immediately before this one (which you've chosen to ignore) assert that their authors' Wacom gear is working perfectly with Capture One.

Kinda suggests that the problem is with your choice of tablet, doesn't it?
Keith Reeder
 
Posts: 1241
Joined: Mon Sep 29, 2008 7:43 pm
Location: Blyth, NE England

Re: Wacom tablet not working

Postby MikeKG » Mon Aug 05, 2019 11:39 pm

do a search for the problem its quite common but yet to be addressed except that they're working on it. For the last???? come on
User avatar
MikeKG
 
Posts: 37
Joined: Mon Oct 27, 2014 4:11 am

Re: Wacom tablet not working

Postby MikeKG » Wed Aug 07, 2019 5:27 pm

Just keeping the thread at the top so nobody forgets
User avatar
MikeKG
 
Posts: 37
Joined: Mon Oct 27, 2014 4:11 am

Re: Wacom tablet not working

Postby musicus71 » Sat Aug 10, 2019 9:41 am

Hi,
I had exactly the same problem. Here a workaround that works fine for me:

- uninstall the resent Wacom driver 6.3.35-2 with the Wacom Tablet Utility.
- for me it was important to restart my Mac after.
- install the older Wacom driver 6.3.34-2 that you can find here (Older Versions):
https://www.wacom.com/en-us/support/pro ... t/drivers#

The combination of Capture One 12.1.1.7 and Wacom 6.3.34-2 works now fine for me. Touch and scrolling with the pen works fine again.
musicus71
 
Posts: 1
Joined: Tue Mar 10, 2015 12:12 am

Re: Wacom tablet not working

Postby MikeKG » Sat Aug 10, 2019 5:01 pm

Thanks I will give it a go
User avatar
MikeKG
 
Posts: 37
Joined: Mon Oct 27, 2014 4:11 am

Re: Wacom tablet not working

Postby NN635937406568427633UL » Sat Aug 10, 2019 5:35 pm

Thanks Musicus71. This worked for me.
NN635937406568427633UL
 
Posts: 14
Joined: Wed Mar 16, 2016 4:57 pm

Re: Wacom tablet not working

Postby Nature Isme » Fri Aug 16, 2019 9:23 am

Looks like it was a Wacom driver issue. Today they posted v6.3.36-2 and the update notes specifically mention a fix (that hopefully works) for touch with C1. You might download it and letting us know if it works for you.
Nature Isme
 
Posts: 248
Joined: Thu May 16, 2013 5:32 am

Re: Wacom tablet not working

Postby MikeKG » Tue Aug 20, 2019 7:54 pm

Wacom latest update fixed the problem with C1 can't be happier
User avatar
MikeKG
 
Posts: 37
Joined: Mon Oct 27, 2014 4:11 am

Re: Wacom tablet not working

Postby Ian3 » Tue Aug 20, 2019 10:18 pm

Yes I think that it was indeed a Wacom issue. I notice that the release notes for the latest version of ON1 also refer to a similar issue, so it seems that something Wacom changed didn't play well with more than one application.

Ian
Ian3
 
Posts: 3096
Joined: Fri Apr 18, 2008 3:52 pm
Location: Bristol, England

Re: Wacom tablet not working

Postby fatihayoglu » Wed Aug 21, 2019 8:10 am

MikeKG wrote:I am disappointed in Phaseone for not addressing this very important issue


So it wasn’t PhaseOne at the end who has caused this problem right? 😂
fatihayoglu
 
Posts: 235
Joined: Sat Jul 25, 2015 5:57 pm

Re: Wacom tablet not working

Postby MikeKG » Sun Sep 08, 2019 6:35 pm

right
User avatar
MikeKG
 
Posts: 37
Joined: Mon Oct 27, 2014 4:11 am

PreviousNext

Return to Capture One 12.x Software for Mac



Who is online

Users browsing this forum: No registered users and 2 guests