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email notifications of links for webinars

PostPosted: Sun Dec 16, 2018 5:31 pm
by NN634678597848074355UL
Sorry for posting on this forum but have little help from phase one.com support. I've registered for Dec.13 and now Dec.20 webinars but no email links for attending, in the past I've had no problems but recently no email confirmations hence no viewing of webinars concerning Capture one 12. Is anyone else having this problem and what possible solution ?...thanks

Re: email notifications of links for webinars

PostPosted: Sun Dec 16, 2018 5:50 pm
by SFA
Wrong email address for some reason?

Or mails dropping into your junk folder?

Check the address in your account just ot be sure there is no minor glitch in the information stored for you.

If all looks well, create a Support Case - I think there is a specific category for this sort of problem.


Grant