email notifications of links for webinars

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO For Sony / Fujifilm, Capture One DB and Capture One Express For Sony / For Fujifilm 12.x for Mac

email notifications of links for webinars

Postby NN634678597848074355UL » Sun Dec 16, 2018 5:31 pm

Sorry for posting on this forum but have little help from phase one.com support. I've registered for Dec.13 and now Dec.20 webinars but no email links for attending, in the past I've had no problems but recently no email confirmations hence no viewing of webinars concerning Capture one 12. Is anyone else having this problem and what possible solution ?...thanks
NN634678597848074355UL
 
Posts: 1
Joined: Tue Mar 20, 2012 6:03 pm

Re: email notifications of links for webinars

Postby SFA » Sun Dec 16, 2018 5:50 pm

Wrong email address for some reason?

Or mails dropping into your junk folder?

Check the address in your account just ot be sure there is no minor glitch in the information stored for you.

If all looks well, create a Support Case - I think there is a specific category for this sort of problem.


Grant
SFA
 
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Joined: Tue Dec 20, 2011 9:32 pm


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