Are you serious about update price politic??

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO For Sony / Fujifilm, Capture One DB and Capture One Express For Sony / For Fujifilm 12.x for Mac

Are you serious about update price politic??

Postby NN635299624516976000UL » Thu Nov 29, 2018 4:01 pm

Really 159€ Update from 11pro? You must be kidding! You just lost a customer but I‘m sure you don‘t even care!
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Re: Are you serious about update price politic??

Postby vvvvvvvvvvvvvvvvvvvvvv » Thu Nov 29, 2018 4:11 pm

Sadly I'm too heavily invested in the C1 catalog or I'd be out too. Not only is the price ridiculous, it's VERY hard to find on the website (unlike the purchase price). I guess I'll just be strolling along with the catalog and gradually migrating to other editing software.

I'd even consider going to the dark side if Adobe come up with an effective option for catalog export/import. Meantime, fingers crossed for Affinity Photo coming up with a compatible DAM.

Not a good day for Capture One from all the negative stuff that's hitting the bulletin boards.
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Re: Are you serious about update price politic??

Postby pxpik » Thu Nov 29, 2018 4:24 pm

It is Very bad news, How come? and also by mistake, I opened my catalogue from 11 in new version !!! and after 12 version I can't open anymore in capture one 11, I will not afford 12 version to buy it

It is so sad you don't have any discount program to your regular customers

Tomorrow my birthday day - a great gift from phase one - thank you :cry:
Last edited by pxpik on Thu Nov 29, 2018 4:29 pm, edited 1 time in total.
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Re: Are you serious about update price politic??

Postby bitSchleuder » Thu Nov 29, 2018 4:25 pm

179 EUR for CO 10 Upgrades. :-D
But CO 10 has all I need and the new features arn't so *censored word* and needful to spend 180 EUR. At the end of the day the supply and demand will regulate the market.

Maybe PhaseOne tries to sell subscriptions. ;-)
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Re: Are you serious about update price politic??

Postby pxpik » Thu Nov 29, 2018 4:42 pm

another thing I have -Capture One Pro Sony 11 - for two computers - now to recover my catalogue and continue work (i updated my catalogue in 12 ver.)

Capture One Pro Sony 12 (Subscription) £159.00 *2= £ 318
Capture One Pro Sony 12 (Perpetual license) £219*2= £ 438

I paid
Capture One Pro Sony 11 (30 Nov 2017) £70 for 2 Licence

Now i find Upgrade Capture One - Capture One Pro Sony 12 (upgrade) £109.00 but i am not sure is it only for one computer or 2 ?
Last edited by pxpik on Thu Nov 29, 2018 5:03 pm, edited 1 time in total.
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Re: Are you serious about update price politic??

Postby Paul_Steunebrink » Thu Nov 29, 2018 5:03 pm

pxpik wrote:another thing I have -Capture One Pro Sony 11 - for two computers - now to recover my catalogue and continue work (i updated my catalogue in 12 ver.)

Capture One Pro Sony 12 (Subscription) £159.00 *2= £ 318
Capture One Pro Sony 12 (Perpetual license) £219*2= £ 438

I paid
Capture One Pro Sony 11 (30 Nov 2017) £70 for 2 Licence

Please note that for 2 computers you only need 1 license. The Pro Sony and Pro Fujifilm license has 2 activations, the full Pro single user license has 3 activations.
Best regards,
Paul E. Steunebrink, Image Alchemist (website All about Capture One), Capture One trainer
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Re: Are you serious about update price politic??

Postby pxpik » Thu Nov 29, 2018 5:04 pm

Paul_Steunebrink wrote:
pxpik wrote:another thing I have -Capture One Pro Sony 11 - for two computers - now to recover my catalogue and continue work (i updated my catalogue in 12 ver.)

Capture One Pro Sony 12 (Subscription) £159.00 *2= £ 318
Capture One Pro Sony 12 (Perpetual license) £219*2= £ 438

I paid
Capture One Pro Sony 11 (30 Nov 2017) £70 for 2 Licence

Please note that for 2 computers you only need 1 license. The Pro Sony and Pro Fujifilm license has 2 activations, the full Pro single user license has 3 activations.


It will be great to add this information on webpage
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Re: Are you serious about update price politic??

Postby Paul_Steunebrink » Thu Nov 29, 2018 5:25 pm

pxpik wrote:
Paul_Steunebrink wrote:
pxpik wrote:another thing I have -Capture One Pro Sony 11 - for two computers - now to recover my catalogue and continue work (i updated my catalogue in 12 ver.)

Capture One Pro Sony 12 (Subscription) £159.00 *2= £ 318
Capture One Pro Sony 12 (Perpetual license) £219*2= £ 438

I paid
Capture One Pro Sony 11 (30 Nov 2017) £70 for 2 Licence

Please note that for 2 computers you only need 1 license. The Pro Sony and Pro Fujifilm license has 2 activations, the full Pro single user license has 3 activations.


It will be great to add this information on webpage

I agree. It was with CO11, if I recall correctly. But it is missing now. I have notified Phase One.
Best regards,
Paul E. Steunebrink, Image Alchemist (website All about Capture One), Capture One trainer
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Re: Are you serious about update price politic??

Postby pxpik » Thu Nov 29, 2018 6:01 pm

plus, users from 11 can only upgrade (Perpetual license) £ 109 and no options to Subscription?
I believe in this case should be £ 77 (last year I already paid £70) - it will be fair


It is only for Sony/Fuji
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Re: Are you serious about update price politic??

Postby PSS » Thu Nov 29, 2018 6:07 pm

i just bought v11 in sept 2018....i can't upgrade to v12? is this a joke?
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Re: Are you serious about update price politic??

Postby vvvvvvvvvvvvvvvvvvvvvv » Thu Nov 29, 2018 6:40 pm

pxpik wrote:plus, users from 11 can only upgrade (Perpetual license) £ 109 and no options to Subscription?


I may have missed something or had an incorrect setting somewhere but it told me the upgrade from 11 to 12 was £189.

£109 is still too much but not so ridiculous.

If I have to stay with C1 because of the investment in the catalog (and learning) the good news about the minimal improvements for the maximum price that we are seeing in recent years is that I can stay with 12 for around 3 years and then just buy V15 or 16 and save a heap. There may even be enough real improvements by then to make it worth the wait.
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Re: Are you serious about update price politic??

Postby Orcun » Thu Nov 29, 2018 6:48 pm

PSS wrote:i just bought v11 in sept 2018....i can't upgrade to v12? is this a joke?


as far as i know a recent purchaser can upgrade to version 12 free.
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Re: Are you serious about update price politic??

Postby photoGrant » Thu Nov 29, 2018 6:49 pm

vvvvvvvvvvvvvvvvvvvvvv wrote:
pxpik wrote:plus, users from 11 can only upgrade (Perpetual license) £ 109 and no options to Subscription?


I may have missed something or had an incorrect setting somewhere but it told me the upgrade from 11 to 12 was £189.

£109 is still too much but not so ridiculous.

If I have to stay with C1 because of the investment in the catalog (and learning) the good news about the minimal improvements for the maximum price that we are seeing in recent years is that I can stay with 12 for around 3 years and then just buy V15 or 16 and save a heap. There may even be enough real improvements by then to make it worth the wait.


You'll be surprised what areas of this software will leap frog others in terms of feature release but bugs from ~8/9/10/11/12/13/14/15 will still be prevalent.

I'd say voting with your wallet and skipping some releases is the right direction. I thought contributing monthly dollars to the software would heed some consistent development progress but the echo's of the past remain clear.

The biggest insult is not including camera support, or bug fixes for the previous releases. With this pricing at least the previous version or two should see the same bug fixes and camera support as the latest version.

Either way, each year the harp of confused and upset customers rings louder.
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Re: Are you serious about update price politic??

Postby IanW » Thu Nov 29, 2018 7:18 pm

So new license purchasers get “free” styles while loyal users get a 20% price increase again!
Sorry Phase One but too little, too late, too expensive. Since I upgraded to v8 in 2014 at £86 the price has steadily risen to £149 in 2018.
I’ve just signed up again to the “industry leading software”, Adobe, where I get Lightroom, Photoshop, Lightroom on all my devices and more for 20% less than your upgrade price. Not to mention that the new gradient masks now works as LR’s has for years, a new radial gradient mask that has been in LR for years, a plug-in architecture which has been in LR since it’s inception.
Looks like a case of playing catch-up from where I’m standing and all at an inflated price.
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Re: Are you serious about update price politic??

Postby PSS » Thu Nov 29, 2018 7:26 pm

Orcun wrote:
PSS wrote:i just bought v11 in sept 2018....i can't upgrade to v12? is this a joke?


as far as i know a recent purchaser can upgrade to version 12 free.

the upgrade price i am offered is more then what i paid for....for the full sony v11 less then 90 days ago....
this is getting out of hand....
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