Offline mode

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 11.x for Windows

Offline mode

Postby NN635071156617245618UL » Fri Apr 27, 2018 6:22 am

Hopefully, somebody knowledgeable can answer me this...
I have always used external HDD's in toasters (aka Hard Drive Dock's) on my mac's and now I've switched to PC, I'm still using toasters for my drives, and have mapped all of my drive letter associations so that if there's ever a scenario where I boot up and one of the drives is missing they will default to their assigned letter association- Mac users don't have to worry about this, but with Windows apps that require a database or catalogue, it is important.

Ok so this evening I open an old catalogue from 2016 and C1P tells me that it's in offline mode, and so I cant do certain things (like the process menu for example etc,).
My question is, how do I make an offline catalogue into an online catalogue? Or maybe I need to be doing something else.; Any and all help appreciated.
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Re: Offline mode

Postby John Doe » Fri Apr 27, 2018 9:14 am

Right-click > Locate... ?
Sony DSC-RX100 - Capture One Pro 10.2.1 (macOS Sierra 10.12.6)
THIS IS A USER TO USER FORUM. FOR FEATURE REQUESTS AND BUG REPORTS, FILE A SUPPORT CASE AT https://www.phaseone.com/SupportMain.aspx
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Re: Offline mode

Postby ben_US » Thu May 10, 2018 6:52 pm

You just need to Locate the directories or files. This KB article outlines how to re-connect Offline files:
https://www.phaseone.com/en/Search/Article.aspx?articleid=2080&languageid=1
Please make a support case for Technical Support with Capture One software:
http://support.phaseone.com and click on Contact Support, then select Technical Support.
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