C1P 11.3 asking for license code and profile every time

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 11.x for Mac

C1P 11.3 asking for license code and profile every time

Postby Edward51 » Mon Jan 21, 2019 1:20 am

Every time I use C1P on one MacBook Pro I have to enter the license and profile password.
Anyone else have this issue?
Working on location this week, I set up wifi tethering with my phone but I really want to get this fixed.
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Re: C1P 11.3 asking for license code and profile every time

Postby Paul_Steunebrink » Mon Jan 21, 2019 2:15 pm

Best to sort this out with Phase One support.

In the mean time, it is maybe easier to run the 30-day trial of Pro. And you could try 11.3.2 if you do not already have that version. If so, try 11.3.1. Download from software archive on support page.

Or, rename the Capture One app folder and activate. Or create a new user on your Mac and work from there (fresh user profile).
Best regards,
Paul E. Steunebrink, Image Alchemist (website All about Capture One), Capture One trainer
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