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catalogo data base no found

PostPosted: Thu Dec 20, 2018 10:28 am
by NN635863082231266995UL
Good morning, and a greeting to all. I give my first post with a bang but I sincerely hope someone can help me.
Use catalogs and keep them stored on my nas sinology, I find it very convenient to save memory and space on my MBPtouch, I'm reiterating that sometimes the mac is blocked and I stop the catalog no longer open or repair it

Re: catalogo data base no found

PostPosted: Fri Dec 21, 2018 11:31 am
by Paul_Steunebrink
English is obviously not your first language, and you are doing a great job. However, could you tell us more about your problem?

So far I understand that:
- you have a MacBook Pro with Capture One 11
- you a Synology NAS with your Capture One catalogs
- you have difficulties opening your catalog

What happens when you try to open a catalog? How do you open it?

Re: catalogo data base no found

PostPosted: Fri Dec 21, 2018 12:23 pm
by SFA
I have a Synology NAS running on WIndows. The PC to NAS connection is VIA Wi-fi with the NAS connected to the network using a cable to a Wi-Fi range extender because cabling directly to the router is not an option.

I rarely use a catalog.

The NAS connection is OK but in general communicating with the NAS is not fast. Even the USB 3 NAS direct connection for copying from a self powered drive is not fast.

Is it possible that what you are seeing is a problem with a database lock file on the NAS that is not being removed when the catalog close process is run? There could be a problem, for example, if the backup process (either within Capture One or something on the NAS) either fails to complete or is still running when you try to open the catalog again. (Or the system thinks it is still running.)

If anything delays a process the lock file may exist for longer than expected.

If the process that sets the lock file is, for some reason, killed by some other process the lock file would never be removed.

My NAS also seems to have a habit of going into so me sort of ECO mode. I would like to think that it only does this when nothing important is running in its internal processing but sometimes it seems that might not be the case.

My NAS installation is quite basic. No backup to another device on the network. No backup to an external cloud service.

When I work with a Capture One session on the NAS things usually work OK but there are times when, for whatever reason, activity slows down. A session can also be locked to avoid multiple users trying to access it as the same time but I have not often seen this short term problem. However I usually work with files on internal drives. The NAS is for backup and archived work. If I need to access an archived session I will do so on the NAS but this is not part of my day-to-day activity. In that way I mostly avoid the possible NAS problems in my set up.


I hope this may suggest a few ideas to investigate for you own setup.


Grant

Re: catalogo data base no found

PostPosted: Fri Dec 21, 2018 1:37 pm
by NN635863082231266995UL
I apologize if I use google translator, I have a macboopro and capture 11, I use the catalogs for every job I do, I keep it on the nas and it's happening to me that the catalog says it is:
It was not possible to proceed with the basic checks for the "giovanna e christian.cocatalogdb" catalog. Check and repair it?
It was not possible to proceed with the basic checks for the catalog. Would you like to proceed with the diagnostic checks and, if necessary, try to repair it? I proceed to repair it but it does not open and this warning comes out:
It was not possible to connect
/ Volumes / Cajati HD4 / 2018/4 June / giovanna and christian.cocatalog / giovanna e christian.cocatalogdb

Database connection was NOT POSSIBLE

The requested document type is not recognized.
The provided database is of an unknown type.

Re: catalogo data base no found

PostPosted: Fri Dec 21, 2018 3:15 pm
by Paul_Steunebrink
Either the database is corrupt beyond repair, or the connection to the NAS plays a bad role here.

Copy the catalog for testing to your internal drive and try again.

General remark: I prefer to keep the catalogs on my internal drive for performance and stability. You can store your images on the NAS. On import in your catalog, a link referencing your image on the NAS is recorded in the catalog so that it always can find the image.