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Activation Code Suddenly is not valid !!!!

PostPosted: Tue Dec 04, 2018 3:22 pm
by AndrewJohnSimpson
My Activation Code is suddenly not valid !!!!

Is it possible for someone to help look into why my both my codes are not working anymore?


With my code I had a deal with free upgrades. Even my older versions of Capture One don't work anymore.

This is effecting my workflow. I need to get this sorted out ASAP

Re: Activation Code Suddenly is not valid !!!!

PostPosted: Tue Dec 04, 2018 4:23 pm
by SFA
What does the activation manager on your account show you?

Have you got a new activation key for a V12 upgrade? If so use that for earlier versions.

Create a Support Case to get help from the Support Team. Best done sooner rather than later.

https://www.phaseone.com/en/SupportMain.aspx

then scroll to the bottom of the page for the facility you need.


Grant