Activation Code Suddenly is not valid !!!!

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 11.x for Mac

Activation Code Suddenly is not valid !!!!

Postby AndrewJohnSimpson » Tue Dec 04, 2018 3:22 pm

My Activation Code is suddenly not valid !!!!

Is it possible for someone to help look into why my both my codes are not working anymore?


With my code I had a deal with free upgrades. Even my older versions of Capture One don't work anymore.

This is effecting my workflow. I need to get this sorted out ASAP
AndrewJohnSimpson
 
Posts: 4
Joined: Sun Feb 20, 2011 5:46 pm

Re: Activation Code Suddenly is not valid !!!!

Postby SFA » Tue Dec 04, 2018 4:23 pm

What does the activation manager on your account show you?

Have you got a new activation key for a V12 upgrade? If so use that for earlier versions.

Create a Support Case to get help from the Support Team. Best done sooner rather than later.

https://www.phaseone.com/en/SupportMain.aspx

then scroll to the bottom of the page for the facility you need.


Grant
SFA
 
Posts: 6096
Joined: Tue Dec 20, 2011 9:32 pm


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