Purchase problem with C1 v.11

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 11.x for Mac

Purchase problem with C1 v.11

Postby Robert4 » Sun Dec 02, 2018 12:33 pm

I downloaded v.11, but am having problems purchasing. When I click to purchase, it takes me to v.12, which I don't want. How do I get to the correct page for v.11?
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Re: Purchase problem with C1 v.11

Postby SFA » Sun Dec 02, 2018 2:18 pm

In general, once a new version has been released, old versions are no directly available for sale.

However an activation key for a purchased V12 option also facilitiates the use of earlier versions. So that would be one option and would allow you to change to V12 at some point should y wish to.

If that suggestion does not suit your needs I would suggest that you create a Support Case to see what the Phase Sales team can suggest. This is primarily a User to User forum and so questions like your will be unanswerable. Phase staff who may visit from time to time would also suggest the Support Case approach.


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