Canon G1X Mark III

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Canon G1X Mark III

Postby NNN634339882144819445 » Fri Apr 20, 2018 9:35 am

Hello,
does capture one support RAW-files shot by the new Canon G1X Mark III?
Best
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Re: Canon G1X Mark III

Postby NNN634339882144819445 » Mon Apr 23, 2018 6:33 pm

Does anyone has an idea?
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Re: Canon G1X Mark III

Postby Richard Seldomridge » Mon Apr 23, 2018 6:52 pm

It's not listed in the latest release notes so I wouldn't count on it. You can always download the free trial to check for yourself though.
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Re: Canon G1X Mark III

Postby ben_US » Tue Apr 24, 2018 6:47 pm

Not in 11.1.
Please make a support case for Technical Support with Capture One software:
http://support.phaseone.com and click on Contact Support, then select Technical Support.
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Re: Canon G1X Mark III

Postby NNN634339882144819445 » Wed Apr 25, 2018 6:51 am

Why not? Will it come? The Mark III is a serious camera!
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Re: Canon G1X Mark III

Postby John Doe » Wed Apr 25, 2018 11:19 am

NNN634339882144819445 wrote:Why not? Will it come? The Mark III is a serious camera!
Best
Claus

As always: Phase One never provides ETA on new camera support. It will come when it comes. :)
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THIS IS A USER TO USER FORUM. FOR FEATURE REQUESTS AND BUG REPORTS, FILE A SUPPORT CASE AT https://www.phaseone.com/SupportMain.aspx
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Re: Canon G1X Mark III

Postby ben_US » Wed Apr 25, 2018 5:12 pm

I would suggest sending us a formal feature request via the link in my profile. This way we can accurately quantify the "desire" for the camera support and provide an appropriate level of resources into developing the support.
Please make a support case for Technical Support with Capture One software:
http://support.phaseone.com and click on Contact Support, then select Technical Support.
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Re: Canon G1X Mark III

Postby NN635520206754874180UL » Thu Aug 23, 2018 10:07 am

It's incredible. G1x Mark iii is a camera also for professional photographers. Capture One should make available.
The software Digital Photo Professional 4 (of Canon) is ridiculous. :lol: :lol: :evil: :!: :?:
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Re: Canon G1X Mark III

Postby Wigspotter » Tue Feb 05, 2019 2:43 am


Ben, Any updates on this?

It's Canon's best compact. The profile must be so close to one of their other APSC sensored cameras. Surely it'd just be a simple tweak.

It's been doing my head in for more than a year now.
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Re: Canon G1X Mark III

Postby Keith Reeder » Tue Feb 05, 2019 4:25 pm

You will not get an update - Phase One never pre-announces.

You'll know when the official announcement is made.
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Re: Canon G1X Mark III

Postby Paul_Steunebrink » Tue Feb 05, 2019 8:46 pm

Do not forget to request support. The more requests the more likely it will be supported.
Best regards,
Paul E. Steunebrink, Image Alchemist (website All about Capture One), Capture One trainer
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Re: Canon G1X Mark III

Postby Wigspotter » Wed Feb 06, 2019 12:13 am

Thanks Paul,

I’ve put a few requests in over the last year with the usual stone-wall response. I’m sure others have too. It is incredibly frustrating when profiles such as for the Canon mirrorless come up within days. There’s no way that PO had a bunch of requests for that before they acted. How is anyone supposed to guess which cameras will and won’t be supported? Not having a roadmap is awful customer service.

A basic cut and paste job would at least give us a start instead of a DNG conversion and picking a dif canon profile by hand. Some of them work quite well. It can’t be that hard.

We’re clearly not being heard.
C
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Re: Canon G1X Mark III

Postby Paul_Steunebrink » Wed Feb 06, 2019 4:43 pm

I can understand your frustration about that but that is how Phase One goes along with it. It logs requests and does not pre-announce.
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Re: Canon G1X Mark III

Postby SFA » Wed Feb 06, 2019 6:57 pm

Wigspotter wrote:How is anyone supposed to guess which cameras will and won’t be supported? Not having a roadmap is awful customer service.


C


I think one might assume that the R models and their lenses are very much what Canon expects to see as being at the forefront of their future and so they may have been making kit available to the developers.

There was a time a few years back when the 1DX came out (iirc) that a happily coinciding C1 release became available just a few days after the first cameras shipped. Ahead of availability in some parts of the world.

Of course it was a Olympics year and the camera had been announced about a year before and had been seen testing in the wild for much of that year.

By comparison one wonders how Canon sees the importance of the G1X III and how much help they offer to those wishing to support it.
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Re: Canon G1X Mark III

Postby Wigspotter » Wed Feb 20, 2019 11:03 pm

By comparison one wonders how Canon sees the importance of the G1X III and how much help they offer to those wishing to support it.


This is a C1 issue, no? It is up to them to support the files. They’re supported by canon and adobe.
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