Very interesting situation

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 9.x

Very interesting situation

Postby Yankov » Thu Jul 12, 2018 11:05 am

I am working with another photographer and we encountered this situation during a shoot:

An unknown error occurred.

The application was unable to gather information about the error.

System.NullReferenceException: Object reference not set to an instance of an object.

at P1.C1.Program.Main()

System.ArgumentNullException: Value cannot be null.

Parameter name: path1

at System.IO.Path.Combine(String path1, String Path 2)

at

P1.C1.Framewowrk.CrashHandling.CrashDetectionAndAnalysis.GetFileToDeleteToIndicateTheCrash
porterHasRun()

at P1.C1.Utilities.ExceptionHandler.HandleExceptionThreadFunc()



We tried uninstalling and re-install the version 9, and it doesn't work.....


Any Thoughts?
Yankov
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Re: Very interesting situation

Postby ben_US » Thu Jul 12, 2018 6:28 pm

Best option here is to create a tech support case (via the link in my profile) and send us your log files, which can be generated via the steps here:
https://www.phaseone.com/en/Search/Arti ... nguageid=1
Please make a support case for Technical Support with Capture One software:
http://support.phaseone.com and click on Contact Support, then select Technical Support.
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