photoGrant wrote:Ah, you bit! Don't bite. It's embarrassing enough that he can't see past his own hypocrisy. Whining about someone whining

Doesn't stop him from being absolutely right, though - and there's nothing hypocritical about pointing out petulant, pointless, petty whining when it's smeared all across the forum.
As far as I'm aware, Phase One isn't a charity, and it doesn't want to be your friend: it exists
solely to make money, not to make you happy.
You don't like how it has decided to do that? You admit in your first post there was a lot about this you should have known: so how about taking some personal responsibility for your decisions instead of bleating about Phase One's "sneaky" pricing structure?
I should have known this because it was written in small type when I initially signed up.
Yes,
you really should. Or is Phase One supposed to hold your hand and read the small print to you until it sinks in?
The point of the subscription model isn't rocket science - Mike even spelled it out, three posts in:
for companies that find they do not have a constant and continual need for the software as they can purchase the subscription and, at the end of the period, discontinue it
Nobody held a gun to your head - even now - so if you're so bent out of shape, walk away. And stop looking to blame someone - anyone - else for your carelessness in not applying due diligence when you first signed up.