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XF not recognizing IQ 180 DB

PostPosted: Mon Mar 26, 2018 6:13 pm
by nancy3
I just purchased a XF body and the IQ 180 that worked fine on a 645DF+ will not see the back. The body has the latest firmware update, 4.01.5 and the backs firmware is 5.14.29.

Is the firmware the problem? When tethered the computer sees the back but the no DB icon is flashing red on the body's menu. Help please, thanks!

Re: XF not recognizing IQ 180 DB

PostPosted: Tue Apr 03, 2018 8:43 pm
by Christian Gruner
Please contact your dealer, they can get you going again fast.

Re: XF not recognizing IQ 180 DB

PostPosted: Thu Apr 05, 2018 3:26 pm
by Jon
As a followup, The firmware on the back just needs to be brought up to date. We introduced XF support to the back in firmware 6.x and later.