XF not recognizing IQ 180 DB

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XF not recognizing IQ 180 DB

Postby nancy3 » Mon Mar 26, 2018 6:13 pm

I just purchased a XF body and the IQ 180 that worked fine on a 645DF+ will not see the back. The body has the latest firmware update, 4.01.5 and the backs firmware is 5.14.29.

Is the firmware the problem? When tethered the computer sees the back but the no DB icon is flashing red on the body's menu. Help please, thanks!
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Joined: Thu Jan 22, 2009 2:09 am

Re: XF not recognizing IQ 180 DB

Postby Christian Gruner » Tue Apr 03, 2018 8:43 pm

Please contact your dealer, they can get you going again fast.
Test-Manager, Capture One, Phase One A/S
Christian Gruner
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Re: XF not recognizing IQ 180 DB

Postby Jon » Thu Apr 05, 2018 3:26 pm

As a followup, The firmware on the back just needs to be brought up to date. We introduced XF support to the back in firmware 6.x and later.
Kind Regards,
Jon Gilbert
Phase One
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Joined: Fri Jul 06, 2007 6:48 pm
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