JAMMED SHUTTER

Discussions regarding Phase One 645 XF
Also lens discussion for Phase One and Schneider lenses.

JAMMED SHUTTER

Postby Joel16 » Tue Feb 06, 2018 8:20 am

Dear Phase One,

I am writing with regards to my XF body. Just like its predecessor, the DF, its shutter has jammed after 38,500 actuations and slightly over a year of studio usage. I am now faced with no camera body for my upcoming shoots as well as a hefty repair bill. This is simply unacceptable for a professional camera system.

I have been a long time user of phase one and have been very satisfied with the excellent software and amazing picture quality. BUT, the hardware, from the body's often jammed shutter, to the previous 80mm's often jammed leaf shutter is a MASSIVE disappointment and inconvenience.

Unacceptable for a camera system in this price range, or any price range for that matter, to breakdown so soon and so often.

I hope you can offer a solution.

Best Regards,
Joel Low
Joel16
 
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Re: JAMMED SHUTTER

Postby Paul Richards Leeds UK » Thu Feb 08, 2018 1:31 pm

Had the same problem on a nearly new XF body in the middle of a shoot. `i removed the battery and all worked well again but concerning !!
Paul Richards Leeds UK
 
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Re: JAMMED SHUTTER

Postby NN142196UL1 » Sat Feb 24, 2018 11:49 am

Agreed. I've had to sell one of my lenses after it jammed just after warranty, couldn't afford to repair. Not been much used either.
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