System mess up in China

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System mess up in China

Postby steffenjahn » Thu Nov 10, 2016 9:24 pm


I´m on a major car shoot in China - and the XF3100 system completely messes up.

- main trigger does not work ( or only after several seconds, secondary trigger mostly works )
- flash triggering is randomly ( tested: integrated Profoto, external Profoto and Pocket Wizards )
- C1 randomly applies a massive perspective correction ( though the Auto-correction function is set to off in the software).

Running C1 9.3 and system-firmware 3.01.23. I´m aware that this is beta, but all other firmwares which I did install ( downgrading to 2... ) are not helping either. Clean install of software does not help.

Any hints - I´m seriously in trouble. Steffen
Posts: 29
Joined: Tue Mar 16, 2010 6:00 pm

Re: System mess up in China

Postby Ulf » Fri Nov 11, 2016 8:46 am


Contact our Hong Kong office.
I think this is the fastest way to get local support
Kind Regards
Ulf Liljegren
Phase One
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Site Admin
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Location: Copenhagen Denmark

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