Feature Update #3 problems

Discussions regarding Phase One 645 XF
Also lens discussion for Phase One and Schneider lenses.

Feature Update #3 problems

Postby pawelbereda » Fri Aug 04, 2017 8:23 am

I have an XF with iQ2 80mp, after updating firmware to Feature Update #3 my camra started to crush.
Focus stacking stopped working when i try to use it sometimes camra restarts or start at "focus value" of 10000.
I use this future on a daily basis so now my camera has basically become useless.
Can anyone help my with this problem, I was thinking of downgrading to previous version.
pawelbereda
 
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Re: Feature Update #3 problems

Postby ben_US » Fri Aug 04, 2017 3:38 pm

Hi,
First suggestion would be to downgrade, however if you create a support case via the link in my signature we'll be able to help walk you through the troubleshooting process
Please make a support case for Technical Support with Capture One software:
http://support.phaseone.com and click on Contact Support, then select Technical Support.
ben_US
Crew
Crew
 
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Location: New York, USA


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