Orientation random when shooting straight down

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Orientation random when shooting straight down

Postby NN635583850387646630UL » Sat Jun 06, 2015 2:05 pm

I'm using a Nikon d810 tethered to my laptop with CO. The auto orientation in the camera menu is off. The camera menu in CO has an orientation setting but this is greyed out. The problem is when I use live view with the Nikon pointing straight down (I'm copying artwork, so that's the best way to get things aligned). However, the LV flips between horizontal and vertical randomly and it's impossible to arrange the artwork. Since I use the camera in this position a fair amount, I'm finding CO impossible to use and wondered if anyone else has this issue.

This is a brief video of the issue:
http://youtu.be/s6pYmvAdhk4
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Re: Orientation random when shooting straight down

Postby Beemer » Sat Jun 06, 2015 3:30 pm

Do you have the D810 facial recognition activated? Perhaps this is causing your problem even if no frontal view faces are in your artwork.

I have just tethered and cannot replicate your problem.

Ian
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Re: Orientation random when shooting straight down

Postby NN635583850387646630UL » Sat Jun 06, 2015 3:58 pm

Hi Ian,

Took me a while to find that setting in the menu and have now turned face recognition off but I'm still getting the erratic liveview problem. I've also downloaded the latest version (8.3...) and, although it's better, it still have these problems. The camera needs to be exactly looking down for this to show. Using a spirit level and making sure both planes are level. If you are not true, then the problem doesn't occur, since the camera is clear about it's orientation.

I talked to tech support about this and they said wait until the next update (which I've downloaded)...

Cheers,
Dayve
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Re: Orientation random when shooting straight down

Postby Beemer » Sat Jun 06, 2015 4:20 pm

Dayve,

Forgive me if I don't set up with tripod and spirit level just now but I will try it again soon.

When you mentioned tech support were you referring to Nikon or Phase One support?

Are you aware of the additional LiveView window in CaptureOne? Select Window/LiveView and there you can select rotation.
EDITED:

You could of course shoot the artwork set horizontal but with the camera above it shooting forward onto a 45 degree mirror. Your software could then reverse the image.

Kind of like the attachment that was around ages ago that allowed you to shoot around corners :)

Ian
Last edited by Beemer on Tue Jun 23, 2015 7:48 pm, edited 1 time in total.
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Re: Orientation random when shooting straight down

Postby NN635583850387646630UL » Sat Jun 06, 2015 5:34 pm

Hi Ian,

It was Phase One tech support I contacted. I'll need to update them with the on-going issue which is still there with the latest update.

I use the LV window all the time. The orientation (in the Camera menu is greyed out, so I can't use that).

The idea of setting up the copywork horizontally is to make sure that everything's aligned and parallel. That should be very simple (if the LV worked properly). I run into alignment problems if I set anything else up and just make life much more complicated. I'm trying to avoid that :-)

I'll contact Phase One tech support again now.

Cheers,
Dayve
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Re: Orientation random when shooting straight down

Postby NN635863349133666335UL » Wed Jun 10, 2015 12:22 am

I am in the same boat.

If you really really level the 810, the "cartwheeling" effect renders live view in C1 (any version) with my d810 useless. In fact even with out live view as the captures have random rotation. I shoot a lot of flat art so...
At the moment I am using Nikon's Camera Control 2, as it seems to quell the sea sickness, and make a stable orientation, the live view, although not very large is accurate. It will connect simultaneously, and allow you to capture from C1 or shoot form CC and dump into with C1. There are some settings, and things one needs to watch out for in Camera Control, but they do work together.

Try the CC trial and see if it works for you.

At least it stops the camera from spinning, and making C1 useless for down shots w a 810.

I was hoping 8.3 would settle this but no.

Best, Kevin
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Re: Orientation random when shooting straight down

Postby NN635583850387646630UL » Thu Jun 11, 2015 5:48 pm

Hi,
Thanks for that. I've been chatting to a friend who uses the same sat up as you (C1 + CC2). To be honest though, I've come from a LR background and I'm not sure C1 is that good at the cataloguing side, so I'm using C1 for tether and some post, then taking them into LR to catalogue. It's so much more complicated than I'd hoped for, but the orientation issue is pushing me further towards reverting back to LR.

I still haven't received a reply from C1 tech about this. I'll give them another try. I suspect that they are working with Nikon's SDK and will, no doubt, have less ability to changing things. We'll see.

Cheers,
Dayve
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Re: Orientation random when shooting straight down

Postby SFA » Thu Jun 11, 2015 8:30 pm

Do any of you have the potential to work at a slight angle from horizontal?

I would guess that the in camera sensor would then settle in one orientation and be happy with that. Of have you tried it and found problems?



Grant
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Re: Orientation random when shooting straight down

Postby NN635583850387646630UL » Fri Jun 12, 2015 9:18 am

Hi, Yes, I'm looking at working on a slight inclined plane, so I don't confuse the gyroscope in the camera. Shouldn't need to do this of course, but after a reply from C1 tech, I think it will be necessary until they get around to fixing this:

Here's their reply:
Unfortunately, this is a feature that needs to sorted out still for Windows users. Also, Panning during zoom to 100% in Nikon Live View can cause the live view feed to stop altogether.

Just want to make sure that you are currently using Windows 7 service pack 1. Capture One 8 only supports this build of Windows 7.

We apologize for the major inconvenience and fustration, We are working on a lot of different things for future software implentations and promise that sometime in the near future, this issue will be resolved.

Best regards,
Phase One Technical Support
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Re: Orientation random when shooting straight down

Postby NN635863349133666335UL » Mon Jun 22, 2015 5:57 pm

First off, I'm running on a Mac, so its not really an Windows only issue. Nikon SDK perhaps?
As for shooting on a slight incline, with art in a copy setting, it is SO much more simple to create a level shooting surface and level camera with a shallow DOF, for better clarity and color fidelity. Its all about being square to the art, what ever its orientation. So anything that makes that effort simple is good.

Yes, a slight angle removes the issue.

Best, Kevin
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Re: Orientation random when shooting straight down

Postby NN635583850387646630UL » Tue Jun 23, 2015 4:49 pm

I think this might well be a Nikon SDK issue. I tried to tether with another software (forgotten the name) and the same problems with LV. I did try Nikon's Capture s/w (trial version) but I couldn't believe how poor it was, certainly for the money! The only positive is that the cartwheeling is non-existent. C1 is far superior for tethering but it does have this crippling issue. When I contacted Nikon about it, they said they couldn't help, as it's a third party thing, so it looks like I might end up moving away from C1, which would be a shame.
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Re: Orientation random when shooting straight down

Postby NN635863349133666335UL » Fri Jul 10, 2015 4:17 pm

Don't give up yet. The Nikon option is lame at the $ and should be given with the camera. Agreed.
LR is great but not a real option for professional tethered shooting. Fast but not complete.
I'm going to send in a feature request / issue to PO for the cartweeling. Have you seen all the other 810 features in 8.3? Could you send in a request as well?
I know there is a lot of shooting of the 810 with fine art given the specs. We can not all afford PO or Leaf backs & the lenses.

Kevin
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Re: Orientation random when shooting straight down

Postby ajaykhan » Mon Jul 20, 2015 6:25 am

NN635583850387646630UL wrote:Hi Ian,

Took me a while to find that setting in the menu and have now turned face recognition off but I'm still getting the erratic liveview problem. I've also downloaded the latest version (8.3...) and, although it's better, it still have these problems. The camera needs to be exactly looking down for this to show. Using a spirit level and making sure both planes are level. If you are not true, then the problem doesn't occur, since the camera isParis shuttle transfers clear about it's orientation.

I talked to tech support about this and they said wait until the next update (which I've downloaded)...

Cheers,
Dayve


it is really informative and helpful to use .Is it accurate to say that you are mindful of the extra LiveView window in CaptureOne? Select Window/LiveView and there you can choose turn.
You could obviously shoot the fine art set flat yet with the camera above it shooting forward onto a 45 degree mirror. Your product could then invert the picture.
Sort of like the connection that was around a long time back that permitted you to shoot around corners
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Re: Orientation random when shooting straight down

Postby NN635472833866693286UL » Wed Dec 02, 2015 4:56 pm

Does anyone know if this problem has been fixed with the C1 9 upgrade?
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Re: Orientation random when shooting straight down

Postby NNN635441495881242899 » Wed Feb 10, 2016 7:03 pm

It is not fixed with version 9 while using a d810. So, so annoying.
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