Earlier this week, my latest version of Capture One Pro crashed, with the error message "An unrecoverable error was encountered while working with the catalog database, SQLite error 11 : database disk image is malformed".
When I reopened the program, the error message kept showing, the various image folders of the RAW images I had been editing had disappeared, and if I try to import the images again, the program shuts down. I promptly sent a message to Tech Support, which answered with minimal advice about "holding down the Option key and restarting the program. In response I sent the follow-up message the tech Support: "That did not work. I also was advised if I had "saved a copy of my catalog", but I really don't know what that means. As you suggested, if I hold down the "Option" key on my iMac and then try to open Capture One - nothing positive occurs. I still receive the same error message as before. Your recommendation does not help.
Within my iMac's "Finder", if I look at the Favorites/Photo category, I see an icon named "Capture One Catalog.cocatalog" as well as my specific image folders. If I click this icon, Capture One tries to open, but I just receive the same, empty Capture One command screen. What am I supposed to do with this particular icon/place holder in my Finder's Pictures location?
You asked if I had another copy of my catalog. I need to have more specific directions about what you're talking about, as I don't understand what I need to do.
I am really disappointed to have used my favorite Capture One for many years and to have recently paid to upgrade to the Pro level, and then have this unfortunate and destructive event occur. While I do have the original RAW photo images on my computer hard drive, I seem to have lost all of the metadata and other time consuming changes I have made to about 3,000 RAW images I had been editing, and was soon going to convert to JPEGs. It looks like I will have to go back to start all over. However, I am not sure this time that I will use my favorite Capture One Pro software. I cannot trust it now after what has happened, and it looks like this is forcing me to explore a competitor's software.
Also, if I open this now empty Capture One screen and try to "import" images, the program shuts down and closes every time. Capture One Pro is now totally useless for me and won't open, and wont't show me the many RAW images I had previously worked on with adjustments.
In conclusion, I cannot open Capture One with the suggested solution you mentioned. Also, I cannot import new images into it (because the program closes each time). Also, I don't know how to find or salvage my edited RAW images with the "Capture One Catalog.cocatalog" in my Finder/Pictures location.
Question - if I deactivate my copy of Capture One Pro, erase the program off my iMac computer, and then re-download Capture One Pro, will this give me a workable version of Capture One Pro? Will that cause my edits to my 3,000 RAW Olympus images to return, or be erased?
Right now, this disaster looks like it is ending my long-time use of Capture One software, unless I can get your program to open and work for me. Redoing the 3,000 RAW edits is a minor problem, compared to having a non-working Capture One program. I look forward to your advise. Thank you."
I would appreciate anyone's advice about what to do. It is also odd that within my iMac's Finder/Pictures, if I open the date specific image folders for my Leica or Fuji X digital RAW images, I can see the small thumbnail images of both he RAW and JPEG photos. However, if I open the image folders for my Olympus OM-D E-M5II photos, suddenly, the RAW thumbnail images are gone and replaced with a white/grayed out 'page" icon". I called Applecare about that but they have no solution. My iMac is new with ample RAM and hard drive space.