C1 Pro 7: Download failed

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One DB and Capture One Express 8x and 7.x

C1 Pro 7: Download failed

Postby Alex511 » Thu Oct 25, 2012 12:39 pm

I have just paid for the upgrade, and now cannot download the software (server error 500). When will it be available?
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Re: C1 Pro 7: Download failed

Postby Drew » Thu Oct 25, 2012 12:42 pm

Sorry, we're looking into it. Demand is high on our server at the moment.
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Re: C1 Pro 7: Download failed

Postby Fred111 » Thu Oct 25, 2012 10:52 pm

Bought the C1 Pro 7 upgrade this morning and really looking forward to trying it.

It has been 7 hours so far for download (ranging 14.8kbs to 3.6kbs)... Yes, Kbs not Mbs... :evil: Feeling a bit jealous of those who already have it. :mrgreen: Is it just me or is it a ridiculously slow download for C1 Pro 7? Are your servers that Maxed out?
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Re: C1 Pro 7: Download failed

Postby Drew » Fri Oct 26, 2012 9:10 am

Fred111 wrote: Are your servers that Maxed out?


Indeed they are. It turns our we're pretty popular :mrgreen:
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Re: C1 Pro 7: Download failed

Postby Peter12 » Fri Oct 26, 2012 2:46 pm

I had the same problem witht the default USA server, so I chose the European server and downloaded the installer in about 10 minutes.
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