Credo 40 not working

[Bruce Rohr]

Hello All,

My Leaf Credo 40 after working very well for two years, stopped working. The camera is a DF645. The firmware on the DF is 159 and the Credo firmware is 4.01.2. I don't think it is the camera as I put on my 40 Leaf Aptus 2 with the DF645 and that combination works fine. The back will turn on and shows a screen, but it won't tether or shoot with out the tethering. Also the DF shows an error code 5 E or 5E and db only when the Credo is attached.

Any suggestions would be appreciated.

Sincerely,

Bruce Rohr

[Ulf]

Hi
Contact the partner from whom you purchased the back.
They might have a spare DF or XF to test the back on.
It sounds a bit strange but there is some difference in communication between Aptus and Credo but not major hence it sounds more like a back issue then a body issue.
You can upgrade the firmware in the back to 4.02
http://www.mamiyaleaf.com/firmware.html
This firmware enables the use of XF body but also some small fixes so it could be worth while to do.

[Bruce Rohr]

Ulf,

Thanks for your reply. I started a case with Phase One and they recommended I contact Pro Gear in Chicago. I sent the DF and the Credo back to them and they got the camera and back working again. They suspect that it may have been a bad cable on my side. They also recommended that I try the USB 3 cable rather than the firewire. The camera and back are on their way back to my studio. I will test it out and see if it will work as it did for them. Interestingly and perhaps a low probability is that I recently had the cement floor of my studio painted with a very thick epoxy finish. The floor looks great but I noticed that when I would touch the camera or the camera stand that I would get a small static electricity spark, which would set off my strobe lights via the Pocket Wizard radio syncs. One of my Speedotron power packs needed repair and when I took it to Speedotron the engineer at the company he said the static electricity may be due to the cement floor being now insulated with epoxy, and does not have a good ground and I should check to see that all the equipment has a good grounding wire. Most likely a low possibility and yet right before the back and camera stopped working we had significant problem with one of the strobe packs shorting out, and so I thought that might have been a factor. Of course causation and correlation are often unrelated. I will report back when I test the system.