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Tethered shoot on Surface Pro

PostPosted: Tue Oct 04, 2016 7:43 am
by harshdreams
I am trying to hook up my Leaf credo 40 (latest firmware updated) with a Surface Pro 3 (widows 10) and run it over USB3, however capture one pro (latest 9.3) is not able to detect the credo. I tried the same setup with a macbook pro and my iMac and it is able to detect the back and is fine. So the problem is not with the cable or the back. I do make all the necessary changes in preferences in capture one on Windows prior to connecting the back. Is there some setting on the Surface pro i am missing out? are leaf drivers to be installed separately? i have tried out everything i could but am still am not able to figure this out.

Re: Tethered shoot on Surface Pro

PostPosted: Wed Oct 12, 2016 8:44 am
by Ulf
HI

This should work just fine.
It is probably just a matter of installing drivers.
If you need assistance from Phase One then raise a support case on http://support.phaseone.com