IQ255 problem - stuck camera

Questions, comments and suggestions regarding Phase One IQ4, IQ3, IQ2 and IQ1 series digital camera backs.

IQ255 problem - stuck camera

Postby NNN637427227615626728 » Fri Dec 04, 2020 11:56 pm

For the second time since I bought the iq250 back I am having a serios problem -

first the button is pressed but the camera won't take the photo

then even after refreshing - batteries , CF card , re attaching lens and back - the shutter of the 645 DF+ remains up and does not go down https://speedtest.vet/ https://vidmate.bid/.

and then the camera is "paralised"

for the first time I had to send the back to Denmark but they said it had a firmware update ( which I did myself)

now for the second time I am a little out of answers

also there is and icon in the viewfinder that looks like this - -u-

( needless to say the camera works fine with other digital backs and lenses , the problem is in the back )

(almost every photoshoot day comes with its errors and malfunctions ... )
Last edited by NNN637427227615626728 on Wed Dec 09, 2020 7:17 am, edited 1 time in total.
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Re: IQ255 problem - stuck camera

Postby Ulf » Sat Dec 05, 2020 7:06 pm

Hi
I would suggest you contact us in technical support to assist you with troubleshooting.
Http://support.phaseone.com
Ulf
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