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IQ180 Changes hour

PostPosted: Tue Jan 27, 2015 5:07 am
by Capturer
I work with an IQ180 and it happened two times already that the back went back 1 hour by itself, which makes it timeconsuming to find out in which order they were shooted, essential e.g. when finding a camera position with a client before sunrise...

Any ideas? Is there any time zone function that could influence? (I travel a lot)
My computer is set to the right hour

IQ180
MBP 2.6 Intel Core i7, 16GB RAM
OS 10.8.5.
CO 7.2.4

(I do not want to update yet, the combination is so f...ing stable and fast)

Re: IQ180 Changes hour

PostPosted: Tue Jan 27, 2015 1:12 pm
by Drew
I'd suggest you contact your dealer.
We have no instances of this occurring.

My only suggestion would be to ensure the back is up to date with the proper Firmware (5.19)
http://www.phaseone.com/en/Downloads/Ma ... dater.aspx