Cracked IR filter over sensor

Question regarding:Phase One H25, H20, H101, H10, H5, LightPhase, PowerPhase FX / FX +, PowerPhase, PhotoPhase and StudioKit.
Leaf Valeo, C-Most, Cantare, Volare and DCB.

Cracked IR filter over sensor

Postby tom2 » Mon Apr 28, 2008 6:33 pm

On my (BB03) LightPhase back. Can I order this part? From where & part# ???
tom2
 
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Postby Jon » Mon Apr 28, 2008 7:47 pm

Hello,

You will need to contact your dealer for an RMA. the back has to come in for service, the filter replacement is done in a Clean Room.
Kind Regards,
Jon Gilbert
Phase One
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