Cooling fan noise

Question regarding:
Phase One H25, H20, H101, H10, H5, LightPhase, PowerPhase FX / FX +, PowerPhase, PhotoPhase and StudioKit.
Leaf Aptus-II, Aptus S, Aptus, Valeo, C-Most, Cantare, Volare and DCB.

Cooling fan noise

Postby contax645 » Mon Oct 06, 2014 11:30 pm

I recently bought a used Aptus 22 back, I like it a lot but the fan is always on and making a lot of noises. Is it normal? I can also feel the vibration when I hold my camera. The photos seems to be not affected by the vibration. What level of fan noise and vibration are expected?
Thanks
contax645
 
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Re: Cooling fan noise

Postby Ulf » Tue Oct 07, 2014 2:53 pm

Hi

No it is not, the bearings in the fan is giving up.
Arrange service through your local Mamiya-Leaf partner.
http://www.mamiyaleaf.com/partners.html
Ulf
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Location: Copenhagen Denmark

Re: Cooling fan noise

Postby contax645 » Wed Oct 08, 2014 1:18 am

I talked with two of your partners locally, one said they cannot help me because I didn't buy from them. I am still waiting for the response from the second one. Do you know whether they can change and fix the fan? Or they just send it to you? Do you know how much it will cost for an old back like this?
Thanks
contax645
 
Posts: 7
Joined: Thu Jul 31, 2014 10:31 am

Re: Cooling fan noise

Postby Ulf » Wed Oct 08, 2014 7:39 am

HI

Any partner should be able to help you.
This is fixed by us but the service has to be arrange through our partner network.
Ulf
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Re: Cooling fan noise

Postby contax645 » Wed Oct 08, 2014 8:22 am

Hi Ulf,
Would you give me an idea how much it will cost?
Thanks
contax645
 
Posts: 7
Joined: Thu Jul 31, 2014 10:31 am

Re: Cooling fan noise

Postby Ulf » Wed Oct 08, 2014 9:38 am

Pricing is provided by the Mamiya-Leaf partner.
Ulf
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Location: Copenhagen Denmark

Re: Cooling fan noise

Postby contax645 » Wed Oct 29, 2014 7:02 am

A Leaf local partner helped me to send the Digital back to Israel. After about 3 weeks, Leaf told me that the frame has been bent and it has to be exchanged before fixing the fan issue. I have some doubts since the frame inside is protected by the metal body and it shouldn't be damaged so seriously. The cost of exchanging the frame inside is very high and I am unsure I can afford to fix it. Is there anything you can help? I just want to fix the fan issue and they don't allow me to talk with Leaf directly and negotiate.
contax645
 
Posts: 7
Joined: Thu Jul 31, 2014 10:31 am


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