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capture pilot won't work on my iphone

PostPosted: Mon Aug 13, 2012 10:41 pm
by PhaseoneUser55623
Hi i am a professional photographer in NYC and i purchased the app for the capture pilot.
My assistants have the same iphone(4s) that i have and the same software but for some reasons mine doesn't work at all.
I open it up and it ask me to log in with my apple id and then it crushes.
I deleted and installed it again and again but no luck.
I would love to have someone explain to me what is wrong, is a great too but i can't borrow my assistant iphone to push the shutter each time.
Thank You
M.Gammacurta

Re: capture pilot won't work on my iphone

PostPosted: Tue Aug 14, 2012 10:06 am
by Drew
PhaseoneUser55623 wrote:...I open it up and it ask me to log in with my apple id and then it crushes.


This sounds like an issue specific to your Apple ID and iPhone settings. Perhaps the app was downloaded/purchased under a different Apple ID. I would suggest you contact Apple.