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Returning to original firmware ?.

PostPosted: Sat Apr 03, 2021 12:30 pm
by NNN637481272897670060
Hello,

My back had the old firmware in place and everything was working fine.
Firmware ver 1.8 I updated it to 3.4 now and all of a sudden the back doesnt capture anymore. I only get black images. So now what. I did another post about not capturing.

I hope its just a firmware issue and it can be resolved easily. I sort of figured if there is a way to revert to the original firmware maybe that would be an easy fix. Only goes to show , if its not broken leave it alone.


thanks
jackyjoy

Re: Returning to original firmware ?.

PostPosted: Tue Apr 06, 2021 8:22 am
by Ulf
Hi
Contact support and we will help you out.
Http://support.phaseone.com