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P30+ many one pixel width vertical line

PostPosted: Wed Aug 28, 2019 2:15 pm
by NNN637012209863320591
hi all,

I recently bought a second hand phase one p30+ from ebay, everything works fine and the image looks alot better than my olympus em1. But when I tune the exposure and zoom in, I saw some (around 12) one pixel wight vertical line from top to bottom of the image. I tried different iso same result. May I know is it normal behavior ?

Re: P30+ many one pixel width vertical line

PostPosted: Fri Aug 30, 2019 4:40 pm
by Jon
These are column errors and can generally be fixed remotely. Contact a Phase One partner to arrange service: https://www.phaseone.com/en/about-us/partner-locator.aspx

Re: P30+ many one pixel width vertical line

PostPosted: Mon Sep 09, 2019 6:08 am
by C-M-B
If you're shooting tethered this could also be caused by a faulty fire-wire cable.

Re: P30+ many one pixel width vertical line

PostPosted: Tue Oct 15, 2019 2:21 am
by NNN637012209863320591
I uses spot removal tool to fix the issue :)

Re: P30+ many one pixel width vertical line

PostPosted: Sun Jul 26, 2020 8:42 am
by NNN637304331644810065
Have you fixed the issue?
How much was the prive for the remote fix?
Thanks

Re: P30+ many one pixel width vertical line

PostPosted: Fri Dec 25, 2020 2:09 pm
by NNN637444429429044034
If you're shooting tethered this could also be caused by a faulty fire-wire cable.