Page 1 of 1

CaptureOne 6.4.5 32 bit - cannot view IIQ files

PostPosted: Mon Sep 28, 2015 9:55 pm
by Rosco88
Evening All,

I have been to an open event today and used some of the new PhaseOne cameras, Upon returning home I have downloaded 6.4.5 (only 32 bit program i could find) and it is not recognizing the files on the card.

I can see the files in Windows Explorer, but they wont open or be viewed in any program.

Does anybody have any ideas?

Thanks
Ross

Re: CaptureOne 6.4.5 32 bit - cannot view IIQ files

PostPosted: Tue Sep 29, 2015 8:37 am
by Keith Reeder
Which camera?

It is supported by that version of Capture One?
https://www.phaseone.com/en/Imaging-Sof ... meras.aspx?

Just because IIQ is a supported file format, it doesn't mean that an old version of Capture One will read an IIQ file from a newer camera.

This is an absolutely fundamental "must know" aspect of digital photography, Ross - it's the specific camera model that's relevant to whether a file from it will open in a given version of a converter's software, not the file format.

Old software can't be expected to understand files from new cameras.

Re: CaptureOne 6.4.5 32 bit - cannot view IIQ files

PostPosted: Tue Sep 29, 2015 9:12 pm
by Ulf
Here is a good collection of knowledge base articles where you can see which version support what cameras:

https://www.phaseone.com/en/SupportMain ... orted.aspx

Re: CaptureOne 6.4.5 32 bit - cannot view IIQ files

PostPosted: Wed Sep 30, 2015 4:06 pm
by Paul_Steunebrink
You are apparently limited to 32-bits software, which effectively limits your options as Capture One is only 64-bits since CO7.

If you ever enter the 64-bits area, please be aware that Capture One when running in the so-called DB mode, is free of charge and let you evaluate the IIQ files unlimited of any trial period.