CaptureOne 6.4.5 32 bit - cannot view IIQ files

Questions, comments and suggestions regarding Capture One 6.x, 5.x and 4.x for Mac and Windows

CaptureOne 6.4.5 32 bit - cannot view IIQ files

Postby Rosco88 » Mon Sep 28, 2015 9:55 pm

Evening All,

I have been to an open event today and used some of the new PhaseOne cameras, Upon returning home I have downloaded 6.4.5 (only 32 bit program i could find) and it is not recognizing the files on the card.

I can see the files in Windows Explorer, but they wont open or be viewed in any program.

Does anybody have any ideas?

Thanks
Ross
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Re: CaptureOne 6.4.5 32 bit - cannot view IIQ files

Postby Keith Reeder » Tue Sep 29, 2015 8:37 am

Which camera?

It is supported by that version of Capture One?
https://www.phaseone.com/en/Imaging-Sof ... meras.aspx?

Just because IIQ is a supported file format, it doesn't mean that an old version of Capture One will read an IIQ file from a newer camera.

This is an absolutely fundamental "must know" aspect of digital photography, Ross - it's the specific camera model that's relevant to whether a file from it will open in a given version of a converter's software, not the file format.

Old software can't be expected to understand files from new cameras.
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Re: CaptureOne 6.4.5 32 bit - cannot view IIQ files

Postby Ulf » Tue Sep 29, 2015 9:12 pm

Here is a good collection of knowledge base articles where you can see which version support what cameras:

https://www.phaseone.com/en/SupportMain ... orted.aspx
Kind Regards
Ulf Liljegren
Phase One
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Re: CaptureOne 6.4.5 32 bit - cannot view IIQ files

Postby Paul_Steunebrink » Wed Sep 30, 2015 4:06 pm

You are apparently limited to 32-bits software, which effectively limits your options as Capture One is only 64-bits since CO7.

If you ever enter the 64-bits area, please be aware that Capture One when running in the so-called DB mode, is free of charge and let you evaluate the IIQ files unlimited of any trial period.
Best regards,
Paul E. Steunebrink, Image Alchemist, Capture One trainer
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