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COP 6 crashes on launch following latest update

PostPosted: Thu Oct 25, 2012 10:51 pm
by NNN634266594991897090
Hi

I recently downloaded the latest update to COP6.

Since then, I cannot launch the software without it crashing. It opens a window to choose a session or start a new one. Once a choice is made it opens the workspace with the spinning beachball of death and eventually a message that says it is "not responding" and Force Quit is required.

I am running 10.7.4 and it was working fine on my Mac Pro 1,1 before the update.

Anyone have any ideas?

Re: COP 6 crashes on launch following latest update

PostPosted: Fri Oct 26, 2012 8:53 am
by Drew
This occurs if you create a new session as well as access an existing one?
If so please create a support case and we'll have a closer look.

Re: COP 6 crashes on launch following latest update

PostPosted: Fri Oct 26, 2012 11:16 am
by NNN634266594991897090
It does indeed. I have created one.

Re: COP 6 crashes on launch following latest update

PostPosted: Fri Oct 26, 2012 11:47 am
by Drew
I would also suggest, as a possible quick fix, that you run the disable script for OpenCL. Just in case it's a conflict with the drivers upon launch.
http://www.phaseone.com/Search/Article. ... nguageid=1