Activation of Capture One

Questions, comments and suggestions regarding Capture One 6.x, 5.x and 4.x for Mac and Windows

Activation of Capture One

Postby Jim_DK » Wed Jan 04, 2012 3:05 pm

Lots of issues can occur from incorrect activation of Capture One

This KB http://www.phaseone.com/en/search/article.aspx?articleid=1227&languageid=1 here describes the basic activation process:

If you receive: "Profile is incorrect" message when trying to activate, this means you used a different email address when you first registered the software. You can check your account to see which keys are registered:

http://www.phaseone.com/en/search/article.aspx?articleid=1708&languageid=1

If you still need assistance contact support: http://www.phaseone.com/en/SupportMain.aspx
James
Phase One DK
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