Lost/stolen, corrupt HD or simply need to reset activations?

Questions, comments and suggestions regarding Capture One 6.x, 5.x and 4.x for Mac and Windows

Lost/stolen, corrupt HD or simply need to reset activations?

Postby Jim_DK » Wed Jan 04, 2012 1:26 pm

If you have a machine stolen, have an epic data failure and can't recover the HD or sell a machine and forget to de-activate it then there is an easy way to remedy the lost activations without the need to contact support.

This knowledge base article describes how to reset the key from your profile, zeroing the key and giving you a blank slate to then re-activate your machines:

http://www.phaseone.com/en/search/article.aspx?articleid=1184&languageid=1

If you still have issues then contact support via the support page: http://www.phaseone.com/en/SupportMain.aspx
James
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