Cannot process Canon 10D RAW filen in C1 3.7.9

Questions and comments regarding Capture One PRO/DB/LE for Mac and Windows

Cannot process Canon 10D RAW filen in C1 3.7.9

Postby Bill6 » Tue Aug 10, 2010 12:29 am

We are able to download RAW files from our Canon 10D into C1 Pro 3.7.9 and rename and edit, but are unable to create processed files in C1 Pro. Can anyone help us figure out what is not working here? We are trying to create low res jpegs to post online like we do with our Phase P25+ in C1 DB.

Thanks.
Bill6
 
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Re: Cannot process Canon 10D RAW filen in C1 3.7.9

Postby Drew » Tue Aug 10, 2010 1:43 am

If you're running DB then the DSLR files will not load in the software as this is restricted as the "Digital Back" mode, working only with Digital Back files. If you would like to use the 10D files you'll need to Download and activate the LE or PRO version.
Kind Regards,
Drew
Phase One
Drew
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Re: Cannot process Canon 10D RAW filen in C1 3.7.9

Postby Bill6 » Fri Aug 13, 2010 10:39 pm

Hi Drew, thank you for your quick reply. I am using C1 Pro 3.7.9 for my Canon download and processing. A new development... today I am editing images shot on Phase P25+ in C1 DB. Images form that session will not process either! I am working on a Mac G5 dual core Intel Xeon with OS 10.5.8. I'm guessing some setting is corrupted... but what?

Thanks for your help.

Bill
Bill6
 
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Joined: Fri Nov 30, 2007 9:38 pm
Location: Sacramento,CA, USA


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