Where is the Product key for downloaded DB

Questions and comments regarding Capture One PRO/DB/LE for Mac and Windows

Where is the Product key for downloaded DB

Postby NNN634650550946734950 » Fri Mar 09, 2012 1:14 am

I am becoming quite frustrated cuz all the "help" screens etc say to get it from the CD label... I don't have a CD label. I don't have a CD. I downloaded the 3.7 version (mac). So where is the product key so I can go through the laborious process of activating a free software.
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Re: Where is the Product key for downloaded DB

Postby Ulf » Fri Mar 09, 2012 1:59 am

Go on to http://support.phaseone.com and crate a support case.
We will be happy to provide you with one.
You can also use Capture One 6 where no key is required for the DB version.
Kind Regards
Ulf Liljegren
Phase One
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Re: Where is the Product key for downloaded DB

Postby NNN634650550946734950 » Fri Mar 09, 2012 2:57 pm

OK, I now have the product key. The computer I am using is not connected to the web. When I enter this product key (manual activation) I get a "registration key" and am instructed to enter this into the web form on www.phaseone.com during online registration.

Where is this web form? Perhaps this instruction could be a bit more specific?
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Re: Where is the Product key for downloaded DB

Postby Drew » Fri Mar 09, 2012 3:32 pm

Please see the link below;
http://www.phaseone.com/en/search/artic ... nguageid=1

The screenshots haven't been updated in a few years but the functionality is still the same.
Kind Regards,
Drew
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