3.7.9 expired!! Help

Questions and comments regarding Capture One PRO/DB/LE for Mac and Windows

3.7.9 expired!! Help

Postby NN151651UL5 » Sat Dec 31, 2011 12:31 pm

My version of Capture 3.7.9 just popped up to say it has expired.

Please Help

Many Thanks

Mike
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Re: 3.7.9 expired!! Help

Postby Paul_Steunebrink » Sat Dec 31, 2011 5:39 pm

May I assume you are on Windows? Install 3.7.10 to cure this (this release was created for this purpose).
Best regards,
Paul E. Steunebrink, Image Alchemist, Capture One trainer
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Re: 3.7.9 expired!! Help

Postby Drew » Wed Jan 04, 2012 10:57 am

Kind Regards,
Drew
Phase One
Drew
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Re: 3.7.9 expired!! Help

Postby NNN634637165754214590 » Wed Feb 01, 2012 6:50 pm

Hi can someone help me please.
I have the same problem my Capture One Pro version 3.7.9 says it has expired. I go to License Activation, put in my details my product code and my email address etc..and it says the license was successfully activated and to close the application.Iv'e done this 10 times closed the application, closed the computer down and it still will not work. I am using this on Windows XP- What do I do please? I have researched this all-day. I have gone to Phaseone and downloaded version 3.7.10 but how do i start it? do i need to dis-instool my 3.7.9? and will I lose my work?

Thank you so much
Vickyxx
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Re: 3.7.9 expired!! Help

Postby Paul_Steunebrink » Wed Feb 01, 2012 10:40 pm

Unistall 3.7.9 from Control Panel, Add/remove programs applet. Next, install 3.7.10 and you are done. No work will be lost.
Best regards,
Paul E. Steunebrink, Image Alchemist, Capture One trainer
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