dave64 wrote:Why is that a case by case issue and not a general one?
That's not how Phase One works - it has long (always?) been that issues will only accepted as such if "formalised" by a support case.
Makes sense really - if the devs had to jump every time a given forum thread developed a certain arbitrary "critical mass" they'd be all over the place - not a good way to maximise limited dev resources, and in the case you cite, it's not really enough to point at a jpeg posted on a forum (that might have processed God knows how) and expect this to be considered "definitive": the creation of a support case (as Drew suggests up the page) allows the devs access to Raws, development settings, behind-the-scenes confirmation of things like monitor calibration, and so on.
As an aside, I do think it's interesting that the problem referred to in this thread - too much orange-to-red in the D7000 profile - is very like what some us have commented on in the past in relation to the Cap One
Canon 7D profile: and like some suggestions here, the workaround I came up with is to rename a "better" profile (in my case the Canon 1D Mk III profile) so that it's called instead of the original 7D profile.
There seems to be something of a pattern emerging here...