Frank Leonard wrote:There are no special tricks you can pull from either Capture Pilot or Capture One if the connection is consistently not established. The most likely cause is that a network setting blocks the server. You e.g. could check with your client if the port used by the Capture Pilot Server is blocked. The port number is indicated in Capture One's Capture Pilot tool in the Mobile tab when the server is running.
Apart from potentially blocked network ports, WiFi networks in public spots like hotels work differently from the ones at home or our studio.
Long story short, home networks have a shared LAN, allowing devices to broadcast network traffic. Capture Pilot uses this technique to find the computer with Capture One that runs Capture Pilot’s image server.
Public hotspots put every connection on their virtual LAN, separate from each other. This is a safety feature. Between these VLANs no broadcast is possible.
And now for the solution:
1) install on your computer or iOS device an app that can discover other devices on the LAN. For example Fing for iOS. If you can’t see the other device, no connection is possible.
2) use your own portable WiFi device, potentially running on its own battery or power via USB, connect your laptop via Ethernet cable is possible to provide full WiFi bandwidth to the iOS device(s).