Keyboard Shortcut Disappeared

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Keyboard Shortcut Disappeared

Postby NNN636743669154253905 » Sat Feb 23, 2019 9:55 am

The keyboards shortcuts for the Mask Visibility commands have disappeared. I cannot find the commands in the Edit Keyboard Shortcuts section, and a search for the key “M” only comes up with the Minimize Window command with shortcut “cmd + M”. The original keys had not been assigned to other commands. How can I reinstate there shortcuts?
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Re: Keyboard Shortcut Disappeared

Postby Ian3 » Sat Feb 23, 2019 10:14 am

Have you saved your own set of custom shortcuts? Have you tried using the drop down menu at the top of Edit Keyboard shortcuts to go back to the default set?

Ian
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Re: Keyboard Shortcut Disappeared

Postby NNN636743669154253905 » Sat Feb 23, 2019 10:32 am

I am using the default set. I have tried each and every keyboard from the drop down and could not find the Mask Visibility command nor the M shortcut in any of them. Only upgraded to version 12 two days ago.
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Re: Keyboard Shortcut Disappeared

Postby tenmangu81 » Sat Feb 23, 2019 11:29 am

The "M" shortcut can't be edited (neither the "H" shortcut). They are part of the" hidden" shortcuts.
I would suggest to either reinstall Capture One or submit a case to the PO team.
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Re: Keyboard Shortcut Disappeared

Postby Ian3 » Sat Feb 23, 2019 12:05 pm

And I presume that you have not had the app open continuously? I find that very occasionally both the M and the H shortcuts stop working but closing and opening the app sorts it out.

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Re: Keyboard Shortcut Disappeared

Postby NNN636743669154253905 » Sat Feb 23, 2019 10:18 pm

Yes, Ian3 - This wasn’t the first time it happened and the problem went the next day. This has to be a bug with the software.
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Re: Keyboard Shortcut Disappeared

Postby tenmangu81 » Sun Feb 24, 2019 11:36 am

Submitting a case to the Phase One staff would then be the best thing to do.
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