C1. 11 running slow on 2018 Mac with i9 chip

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 11.x for Mac

C1. 11 running slow on 2018 Mac with i9 chip

Postby Mark T » Sun Jul 22, 2018 6:46 pm

Hello, I am finding some unexpectedly poor performance with capture one's use of the processor during image import, preview generation, and exporting. I have a new, 2018 MacBook Pro with i9 processor with 6 cores. I was expecting to see the performance really do well as compared to my previous MacBook Pro. In fact, the performance is not wonderful, and the software seems to only use a small percentage of the available processor power.

By watching the activity monitor to see the percentage of the processor that capture one is using, I can see during the most intensive processes (importing, generating previews, and exporting) capture one is using about 25% of the available processing power. This stinks!

By comparison, I also use Alien Skin Exposure X3 for B&W and color grading. I do this after capture one is done exporting my corrected Tiffs. By comparison, when Exposure X3 exports a set of color graded tiffs, it uses nearly all of the available processing power, and I have seen a huge jump in performance from the last computer.

Can you tell me what the issue is? Is there a way to get Capture one to use more of the available processing power?

I am using a 2018 MPB with i9 chip, 32gb ram, and Radeon Pro 560X 4096 MB graphics card. My tests were done without any other software running. All resources were available to Capture one. Please let me know how I can increase this performance.

thanks!
Mark
Mark T
 
Posts: 5
Joined: Mon Oct 28, 2013 10:59 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby Eric Nepean » Sun Jul 22, 2018 11:58 pm

I'd say open a support ticket right away.

You're the first poster I've seen here with this kind of Mac.
Eric Nepean
 
Posts: 628
Joined: Sat Oct 25, 2014 8:02 am
Location: Ottawa

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby NN635201108772924571UL » Mon Jul 23, 2018 9:33 am

Hey Mark,

for your information, i have got the same problem... same Macbook and totally poor performance. Did you open an support ticket right now?

Best,

Paul
NN635201108772924571UL
 
Posts: 2
Joined: Fri Nov 15, 2013 12:14 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby Mark T » Mon Jul 23, 2018 11:22 am

yes, I wrote the same description above to the support people at the same time I wrote it here.

anyone mind confirming this? on your Mac, of any kind, (higher perforce models better than entry level), import 500+ raw files, let C1Pro render previews, and watch activity monitor to see the percentage of the cpu's multiple core performance. can also report this with an export to tiff.

iStat Menu's by Bjango software is great by the way - I use this to real Time monitor the activity. It draws the data from activity monitor, but it's a better interface, and it has more information.
Mark T
 
Posts: 5
Joined: Mon Oct 28, 2013 10:59 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby photoGrant » Mon Jul 23, 2018 2:54 pm

Outside of the C1 Optimisation argument, I stand that the i9 in the MBP 2018 is insufficiently cooled for peak/sustained performance.

What you see is expected, and sucks. Return the thing like I'll be doing.
photoGrant
 
Posts: 183
Joined: Thu Sep 18, 2014 5:16 pm
Location: Midwest

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby Mark T » Mon Jul 23, 2018 3:49 pm

photoGrant wrote:Outside of the C1 Optimisation argument, I stand that the i9 in the MBP 2018 is insufficiently cooled for peak/sustained performance.

What you see is expected, and sucks. Return the thing like I'll be doing.


perhaps, but I just ran some tests... here are my results:

exporting 50 raw files to tiff took 3min33sec with the open CL Off. It took 1min 44 sec with the open CL on. when the open CL was on, the graphics processor was running at 70-80 % capacity. when open cl was off, the cpu was running at 60-70 % capacity. Little else was running either time, so I would have liked to see more use of either chip. furthermore, wouldn't the i9 6 core chip have a lot more processing power than the Radeon Pro 560X ? Strange to see the i9 take double the time.

Next, with preview generation (or re-generation from the menu) of 500+ raw files, either processor was woefully underused. It took a long time and the chips ran at 10-20% tops of capacity.

Compared to Alien Skin Exposure X3, the cpu ran at 85-96% during an export, and during import, Exposure X3 also tipped the cpu up to 80+ %. Of course this is another program, and I am not going to compare speeds, but the cpu usage is interesting.

My issue issue is the low usage of the chips. why not throttle the heck out of these? If I bought an eGPU to speed things up, would I only use 2/3 of its power? That is no fun.

My next test will be with the session folder on an external SSD drive. so far all tests were with the session folder on the MBP boot volume.
Mark T
 
Posts: 5
Joined: Mon Oct 28, 2013 10:59 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby Mark T » Mon Jul 23, 2018 4:33 pm

speeds with the session folder on an external SSD were the same as the boot volume
Mark T
 
Posts: 5
Joined: Mon Oct 28, 2013 10:59 pm


Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby jackstrutz » Wed Jul 25, 2018 12:06 am

Mark will you keep us posted if the High Sierra 10.13.6 update fixes your problems with CPU under-utilization?

Very curious to see how this shakes out as I have a machine with identical specs pre-ordered from B&H right now. This will be a replacement for the fully-spec'd 2017 model I bought and subsequently returned when the 2018 model was announced 2 weeks after my purchase. The 2017 model kept up ~ok~ with my A7Riii files while tethering on location but would definitely be running hot. Very concerned about the thermals of the i9 machine being able to keep up in on-location scenarios. Wondering if I made the wrong decision to return my 2017...
jackstrutz
 
Posts: 3
Joined: Thu Oct 19, 2017 11:00 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby james471 » Fri Jul 27, 2018 7:21 pm

Having issues here as well, installed Apple update the day it came out. Shooting IQ250 after about 200 images, the previews start to backup, processor cores go full max, temp is low though, and it seems like C1 almost stalls or crashes but never does...Very frustrating!
james471
 
Posts: 26
Joined: Thu Jan 17, 2008 2:31 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby travisdrennen » Sat Jul 28, 2018 8:11 pm

I’m experiencing the same problems as James with the D850 before and after Apples 10.13.6 patch. On location in LA (94 degree air temperature)the internal CPU temperature hit 201 degrees. At that point there was a 54 frame preview queue that took 10 mins to finish. Completely unusable. Switched back to the maxed out 2017 and preview delay was never more then 4 frames. Never took more then 6 seconds to render all images. Will be returning the 2018 and using the 2017 until this is sorted out.
travisdrennen
 
Posts: 1
Joined: Mon Mar 30, 2009 10:46 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby Mark BCN » Thu Aug 02, 2018 6:54 pm

For what it is worth, I am running CO11 with a 2018 MacBook Pro i7 2.6GHz.with 560X GPU. Performance is an obvious step up from my previous (late 2013) MacBookPro. The i7 and i9 are virtually identical aside from the clock and a little extra cache memory.

Most of the gain seems to be from the GPU and from the (ridiculously) fast internal SSD. CPU based tasks never seem to make use of all six cores and so will not make the most of the 8th gen Intel parts.

CO11 still lags behind Lightroom for editing smoothness (particularly when rotating images), but I do not seem to suffer the sometimes multi-second editing lags that I was seeing with my previous late 2013 15" MacBookPro. I am actually pretty happy with the upgrade both for performance and the larger SSD.
Mark BCN
 
Posts: 46
Joined: Mon Aug 19, 2013 6:47 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby Mark BCN » Thu Aug 02, 2018 6:59 pm

I should have added that I am mostly working with 80MP film scans, shot using an Olympus in HiRes mode - so these are always a struggle performance wise. What is most useful from the laptop upgrade is the vastly better performance when editing layer masks.
Mark BCN
 
Posts: 46
Joined: Mon Aug 19, 2013 6:47 pm

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby gusferlizi » Wed Aug 08, 2018 10:38 pm

MacBook Con 2018
User avatar
gusferlizi
 
Posts: 473
Joined: Fri Jun 17, 2016 3:04 am
Location: London, England

Re: C1. 11 running slow on 2018 Mac with i9 chip

Postby Tobin » Thu Aug 16, 2018 6:22 pm

I feel there is more going on here. Back in May I bought the latest top of the line MPB to replace my top of the line Mid-2015 model as I purchased a BenQ 27" 4k monitor and display performance slowed down drastically. The brand new 2018 MBP wasn't any faster AT ALL than my 2015 model, processing a7riii files or display performance. So I returned the 2018 and went back to my 2015. Things were working fine for a while aside from slow preview rendering because of the 4k display. Now suddenly I'm having major issues with mask drawing, extra slow preview rendering, RGB readout not showing above the main image, images randomly come in fast then sometimes take forever. Most recently while trying to draw a mask the mask doesn't show up and when I take my finger off the mouse button the selection point shows up from where I started to draw and does a snail crawl along the path I just drew yet the mask isn't displaying. Lots of strange frustrating things happening. I shoot almost all tethered in studio with client, they are getting frustrated too.Basically all around performance has seemed to have slowly gotten worse.
Tobin
 
Posts: 77
Joined: Mon Dec 06, 2004 6:28 pm
Location: US

Next

Return to Capture One 11.x Software



Who is online

Users browsing this forum: No registered users and 9 guests