Live View with Canon EOS R

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO For Sony / Fujifilm, Capture One for Phase One and Capture One Express For Sony / For Fujifilm 20.x for Windows

Live View with Canon EOS R

Postby AndyCollings » Sat Jan 11, 2020 6:46 pm

Hi All
I use live view with my 5DmkIV all the time with no issues. But I am unable to get live view to work with the mirrorless EOS R. I just upgraded to C1 20 thinking perhaps they fixed this in the new version.
The message I get when I attempt to use live view is:
(101#2) General Error: The data type is incorrect or not supported

Live view is crucial for me and there are a lot of advantages to EOS R so would much prefer to use it for my studio shooting. Appreciate any assistance from anyone else with info. Thanks!
AndyCollings
 
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Joined: Mon May 11, 2015 5:04 am

Re: Live View with Canon EOS R

Postby Keith Reeder » Sat Jan 11, 2020 7:02 pm

Live View with the R is definitely supported - from v.12:

https://www.captureone.com/en/features/supported-cameras

Sounds like you'll need to raise a support case, Andy.
Keith Reeder
 
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Location: Blyth, NE England

Re: Live View with Canon EOS R

Postby SFA » Sat Jan 11, 2020 8:06 pm

Random idea Andy.

Have you got a memory card in the camera when connecting?

If so you could try removing it to see if anything changes.


Grant
SFA
 
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