PROBLEM WITH BRUSH MASK IN CAPTURE ONE 20

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PROBLEM WITH BRUSH MASK IN CAPTURE ONE 20

Postby NN636778315378551635UL » Fri Jan 17, 2020 3:26 pm

Good afternoon, I am writing because I having problems with the mask brush, because when I’m going to use it when having it on top of the image it’s not visible and only the mouse arrow is visible, but when I zoom in or zoom out the image is out. Could someone tell me why this happens? Or if there is something to activate?
NN636778315378551635UL
 
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Re: PROBLEM WITH BRUSH MASK IN CAPTURE ONE 20

Postby SFA » Fri Jan 17, 2020 5:09 pm

It sounds like you may be seeing the same problem that was reported and discussed here:

http://forum.phaseone.com/En/viewtopic.php?f=78&t=37734

If not exactly that then something similar.

In that thread the resolution seems to have been to re-install Capture One.

I would assume that resets something to a correct value for displaying the brush.

It is possible there are other ways to reset the value but since re-installing the software is likely to work it may be quicker to do that than to look for the other options.

You could also consider trying this plist reset option as an alternative first option and the go for the re-install if it does not change anything.

https://support.captureone.com/hc/en-us/articles/360003121597-Reset-the-application-s-preference-file-on-macOS


I hope this may help in some way.

Grant
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